Effect of Emotional Intelligence on Employee's Performance

Journal Article • 2025

Authors

Akwukwuma Nkechi

Abstract / Description

This paper examines the effect of emotional intelligence (EI) on employees' performance, emphasizing on how its key dimensions self- awareness, self-regulation, motivation, empathy and social skill- influence workplace outcomes. The study adopts a descriptive and literature- based approach, synthesizing findings from existing research to establish the relationship between emotional intelligence and employee’s effectiveness. The review highlights that employees with high EI demonstrate superior communication, teamwork, adaptability and conflict management leading to enhanced productivity and organizational success. It further shows that EI fosters resilience, leadership effectiveness and job satisfaction making it a vital competency in contemporary Organizations. The study concludes that emotional intelligence is a crucial determinant of both individual and Organization performance. It suggests that organizations integrate emotional intelligence training into employee’s development programs, include EI assessment in recruitment processes and recognize EI-driven behaviors such as empathy, collaboration and constructive communication to sustain a productive work culture.

Publication Details

Type
Journal Article

Journal / Source / Project
Academy of Business Studies Journal

Year
2025

Volume / Issue / Pages
VII I